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SkyStamp Support

Answers for your private airport passport on iPhone.

Airport suggestions

Nearby suggestions require location permission and a supported scheduled-service airport. The app waits briefly inside the airport radius and always asks before saving. In Settings, review location permission, ignored airports, and detection diagnostics.

Free and Lifetime Access

The first five unique airports are free. One completed SkyStamp ticket share adds five bonus slots. Lifetime Access purchases are handled by the App Store; use Restore Purchases in Settings when a prior non-consumable purchase is not recognized.

Your collection

Open Airport Detail to edit dated Visit Days or remove an individual Passport Entry. Lifetime Access provides route-text and CSV import and export for data transfer.

Privacy

Read the SkyStamp Privacy Notice or email privacy@emonster.com.

Browse SkyStamp help (English)

Send a request

Tell us what happened or what you would like to improve. We’ll confirm receipt and reply by email.

Request type

Bug reportFeature requestOther help

Email address

For example, name@example.com. We’ll reply to this address.

Subject

2–80 characters. Briefly describe the issue or request.

0 / 80

Message

10–2,000 characters. Tell us what happened and what you expected.

0 / 2,000

App and device details (optional)

Choose what you know; you can leave any option unselected.

Device type

iOS / iPadOS version

App version

Affected feature

Airport code (optional)

IATA or ICAO code, for example EZE or SAEZ. Do not include your travel history.

Your email and message go to emonster support through Featurebase. Resend sends your confirmation email. Do not include passwords, payment details, identity documents, or sensitive personal information. Privacy policy